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Company Information | Returns and Exchanges

Shipping Information

Our online store is plugged directly into UPS, and will capture live rates based on the product you choose. Feel free to use our online store to calculate live shipping rates to your location by adding a trade show product to your shopping cart and entering your postal code. We never mark up shipping at MODdisplays, we simply pass the costs along to our clients.

Do You Ship Internationally?

UPS is our default carrier, and MODdisplays will ship your package anywhere in the world as long as UPS visits your country. We have shipped trade show exhibits and accessories to a number of different locations, but we most commonly ship within the United States, Canada, Great Britain, and France.

Our shopping cart calculates the cost of freight, but not the cost of applicable brokerage fees, duties and taxes associated with crossing the border. We regularly ship internationally, and we would be glad to help you by offering you a firm estimate on your shipping charges. Please give us a call at 877.MOD.EXPO for more information.

Where Do Packages Ship From?

We work with exhibit manufacturers and graphics houses across the country, and your exhibit will ship from the location at which it is produced. The "ship from" location is factored into the calculations performed by our online store, so you can rest assured that you will always be charged accurately for the cost of transporting your exhibit.

Will You Ship on My UPS/FedEx Account?

MODdisplays will definitely ship on your UPS or FedEx account at your request. Because we ship vast quantities of trade show booths and exhibiting accessories, we receive big discounts from UPS based on volume. For this reason, we advise that you avoid using your own UPS or FedEx account number unless you too receive volume-based discounts, as this will increase your shipping costs.

How Soon Will My Product Ship?

Each trade show display or accessory we offer has a different turnaround time, and the turnaround times are clearly displayed on the product pages. Most of our exhibits can ship within 3 - 5 days, but large custom displays may take as many as 10 business days to produce.

Because trade shows are time-sensitive events, we understand that turnaround time is a crucial deciding factor. MODdisplays is always willing to work with our clients to offer the best displays with quick turnaround times. Give us a call at 877.663.3976 or email to find out more about what we can do for you.