If you are contacting us outside of our regular business hours (Monday–Friday, 8:30 AM – 5:30 PM EST) or on a holiday, please send an email to support@moddisplays.com with the information outlined below. Our team will respond promptly at the start of the next business day. We appreciate your patience and look forward to assisting you.
If you are viewing this message during our regular business hours, please contact your assigned sales representative for further assistance. Alternatively, you may reach out to us via:
To ensure we can assist you as efficiently as possible, please include the following details in your message:
Provide a detailed explanation of your issue or request.
Include clear photos that visually represent your concern.
Let us know the next event at which you will be using your display items:
If replacement items or additional components need to be shipped, please provide the full updated shipping address.
Please be aware that our vendors are closed on weekends and holidays. As a result, most shipments cannot be processed until the following business day. While we will do everything possible to support you in a timely manner, some shipping constraints are beyond our control.
If you believe an item is missing from your order, we kindly ask that you:
We appreciate your understanding and are here to ensure your display experience goes smoothly.
Customer Service
